FAQ

We are a direct furniture manufacturer with our own production facility in Shijiazhuang, China, and a product R&D and operations center in Hangzhou. We handle both manufacturing and export operations, ensuring stable quality, competitive pricing, and reliable delivery for bulk orders.

Yes, our company has formal export qualifications, and we can provide a full set of relevant foreign trade qualification documents for review according to customer needs.

The Minimum Order Quantity (MOQ) for bulk purchases is 100 pieces/sets, though this may vary depending on the product type and customization requirements.

The production cycle for bulk orders is generally around 30-45 days, depending on product type, order quantity, and customization requirements.

Yes. During the production period, we will regularly provide production progress photos and videos according to customer needs, helping customers keep track of the production status and complete in-process inspection.

Sample lead time: Delivered within 7-10 working days after order and sample details are confirmed; Payment method: Typically via Telegraphic Transfer (T/T), with a 30% deposit, and the balance due before shipment.

All our products meet the relevant environmental protection and safety certification standards of the destination country, and we can provide corresponding test reports according to the standards specified by customers.

The products adopt export-specific packaging, all of which have passed drop tests, fully meeting the requirements for long-distance transportation such as sea and air freight, and can effectively avoid damage during transportation.

Yes. Bulk purchases can provide comprehensive personalized customization services such as color, size, material, and LOGO according to customer needs.

Design or process adjustments can be made according to customer needs during production. Whether additional costs will be incurred depends on the complexity of the adjustment plan, adjustment time and material loss, which will be negotiated separately.

Our company strictly controls the quality of all links in production to ensure that products meet the agreed standards. If there is a quality problem with the products or damage caused by transportation, we will reissue the corresponding products free of charge to protect the customer’s rights and interests.

Our quotations are usually based on FOB terms (Tianjin or Qingdao port), excluding freight, customs duties, and destination charges. EXW or CIF quotations can also be provided according to customer requirements.

Once the order is confirmed and the contract is signed, the price will remain fixed.

Our factory’s annual production capacity is 200,000 pieces, with a complete production system and supply chain guarantee, capable of stably undertaking large-volume and long-term supply orders.

Yes. We can provide detailed material descriptions, dimension drawings, installation manuals and other foreign language materials of the products according to customer needs, meeting the export and local use requirements.

Yes. After the mass production is completed, we can cooperate with the third-party testing organization designated by the customer for on-site inspection to ensure that the product quality meets the agreed standards.

In the event of delays during order production, the factory will first identify the cause of the delay and implement urgent measures to expedite production, such as assigning additional manpower, prioritizing special orders, and arranging overtime work in workshops. Meanwhile, we will communicate with the customer prom.

At present, payments are mainly based on T/T terms. Flexible cooperation terms may be discussed for long-term strategic partners.

We export furniture to North America, Europe, Japan, and other international markets, serving importers, brand owners, distributors, and e-commerce businesses worldwide.

Yes, we support private label services, including product logo, packaging design, carton printing, and instruction manuals.

Our products are mainly made of MDF, particle board, and other engineered wood materials, combined with eco-friendly finishes and durable hardware to ensure quality and stability.

Yes, we can assist in arranging sea freight, container loading, and export documentation through our long-term logistics partners.

For new customers, we may support small trial orders for selected products to help establish long-term cooperation.

Yes, we offer professional OEM and ODM services. Our experienced customization team can develop and manufacture products fully based on your specifications and demands.